Our values

We are bound together by our values. The principles that guide all our business dealings with each other, our customers, the community and other stakeholders are summarised by our ACT NOW! Behaviours and Our Values. Collectively known as Our Culture.

To translate our values into practice we have defined a set of behaviours to guide the day-to-day action of everyone in our business. These behaviours are described by the acronym ACTNOW!

We stretch ourselves, focus on high performance, display energy, want to win and are not prepared to tolerate mediocrity. We are courageous, bold and brave.  We have a vision and do our best to inspire and energise others.

Peter Anderson
"There are many opportunities here."
Peter Anderson
Chief Investment Officer, Old Mutual Kenya
Charlene Edam
"It builds my spirit to be part of Old Mutual"
Charlene Edam
Customer Retention Consultant, Old Mutual South Africa
Danuta Gray
"Ask for opportunity to develop"
Danuta Gray
Independent non-executive director, Old Mutual plc
Joan Biwa
"We learn a lot from each other"
Joan Biwa
Business Development Consultant, Old Mutual Namibia

We work hard to get to know our customers and understand their needs. We make every effort to be responsive and deliver on our promises. We learn from what our competitors do well and we encourage feedback from our customers so that we can anticipate their future needs.

Levana Cloete
"I work with great people"
Levana Cloete
Stakeholder Consultant, Old Mutual Namibia
Masood Bhamjee
"Customers and Staff held in high esteem"
Masood Bhamjee
Consultant, Complaints , Mutual & Federal
Tracey Hahn
"Customers are at the heart of everything we do"
Tracey Hahn
HR Director, Old Mutual Wealth

We behave as though Old Mutual was our own business.  We are commercial and competitive. We make good use of the resources we have and focus on long-term value rather than quick gains. We promote the organisation both within it and outside.  We continually look for opportunities and to find new and better ways of doing things. We innovate, manage change, and learn from our mistakes.

Dumo Mbethe
"You get the chance to invent the wheel"
Dumo Mbethe
Strategic Programme Manager, Old Mutual Africa
Ralph Mupita
"Companies are what they are because of the people who work there"
Ralph Mupita
Chief Executive Officer, Old Mutual Emerging Markets
Laura Derderian
"Coming to work is a lot of fun"
Laura Derderian
Media and Communications Associate, OM Asset Management
Hanlie Stehli
"I love my job because I love dealing with people"
Hanlie Stehli
Switchboard operator, Nedbank

We listen to our customers and communicate clearly.  We give and encourage constructive feedback and we admit our mistakes.  We are open, honest and transparent in all our communications.  

Manuel Garcia Ospina
"To follow once I've seen it again."
Manuel Garcia Ospina
Head of Financial and Commercial Planning School, Old Mutual Colombia and Mexico
Kerrin Smith
"We're helping to change the industry"
Kerrin Smith
Cluster Head: Listed Capabilities, Old Mutual Investment Group
Toyosi Olatunji
"We're like a family here"
Toyosi Olatunji
Head of Bancassurance, Old Mutual Nigeria
Molly Mugler
"Working with the best in the business"
Molly Mugler
Head of Legal and Secretary, OM Asset Management

We are determined and decisive and account for risks by executing, tracking and reviewing performance.  We display discipline, rigour and resilience and we manage our performance, deliver on our commitments, and focus on results.

Stephen Message
"I enjoy the autonomy the company has given me"
Stephen Message
Fund Manager, Old Mutual Global Investors
Lauren Stuart
"It's a dynamic multicultural organisation"
Lauren Stuart
Assistant, Financial & Regulatory Reporting , Mutual & Federal
Sipho Makhubu
"Staff are involved in decision making"
Sipho Makhubu
Manager, Human Resources, Mutual & Federal
Mark Thomson
"It's an exciting time"
Mark Thomson
Acting Chief Financial Officer, Old Mutual Ghana

We hold each other accountable while supporting, encouraging and empowering one another. We share knowledge and collaborate towards the common goal of creating value through cooperation and teamwork, working across geographical and organisational boundaries and embracing diversity.

Jessica Brescia
"I want to be part of a winning team"
Jessica Brescia
Head of Legal, Old Mutual Global Investors
Nonkululeko Nyembezi-Heita
"We're on the cusp on something great"
Nonkululeko Nyembezi-Heita
Independent non-executive director, Old Mutual plc
Bongani Mngoma
"Old Mutual represented a hope for Africa"
Bongani Mngoma
, Old Mutual South Africa
Lillian Mbayiwa
"I'm very proud to be part of Old Mutual"
Lillian Mbayiwa
Group Marketing Executive, Old Mutual Zimbabwe

We have a broad geographical and cultural diversity but we are bound together by a common set of values which include our shared beliefs, commitments and motivations. These values guide all our business dealings with each other, our customers, the community, and other stakeholders.

Pushing Beyond
Boundaries

As individuals, as teams, and as an organisation we always try to push the boundaries of our expertise and knowledge, breaking new ground and achieving higher levels of performance.

Respect

We value and learn from the strength of our diversity. We treat each other as we would like to be treated, with respect, and we recognise that everyone has a contribution to make.

Integrity

We act honestly and openly and we are trustworthy and consistent in all that we do. We uphold the highest ethical standards.

Accountability

We take responsibility for the commitments we make, the actions we perform, and in the handling of problems that may arise. We understand that we will be judged by our actions.