Our Group values

Despite our geographical and cultural diversity, we are bound together by our values. They encompass beliefs, commitment and motivations and guide all our business dealings with each other, our customers, the community and other stakeholders. We bring these together through ACT NOW!.

  • Pushing Beyond Boundaries

    In our field of expertise, we strive as individuals, as a team, and as an organisation to break new ground and achieve higher levels of performance, reaching to the depth of our abilities.

  • Respect

    At work, we treat each other as we would like to be treated - we value and learn from the strength of our diversity. We actively listen to others and recognise that everyone has a contribution to make.

  • Integrity

    As employees of a highly respected financial services company, we act honestly and openly and we are trustworthy and consistent in all that we do. We act in accordance with the highest ethical standards.

  • Accountability

    In our careers with Old Mutual, we take responsibility for the commitments we make, the actions we preform and the problems that arise. We accept that we will be judged by our actions.

We bring these together through ACT NOW!

Select one of the letters below to hear from our staff, past and present, share their thoughts and experience of Our Culture and their experience of working within the Old Mutual Group.

  • A Aim high and take your team with you

    This is about focusing on stretch; high performance; not tolerating mediocrity; energy; courage; boldness and bravery; vision; an urgent desire to win; energising others; rallying people; and inspiring others.

    • Danuta Gray
      Ask for opportunity to develop
      Danuta Gray

      Independent non-executive director, Old Mutual Group

    • Charlene Edam
      It builds my spirit to be part of Old Mutual
      Charlene Edam

      Customer Retention Consultant, Old Mutual South Africa

    • Joan Biwa
      We learn a lot from each other
      Joan Biwa

      Business Development Consultant, Old Mutual Namibia

    • Siyabulela Lucas
      Nedbank believe in growing their staff
      Siyabulela Lucas

      Switchboard operator, Nedbank

  • C Customer first - they're the reason we're here

    This is about knowing who the customer is: understanding customer needs; being responsive; delivering on promises; seeking feedback from customers; knowing the competition; learning from what competitors do well; being a customer champion; having a future-focus; connecting everything we do to end-customer delivery; anticipating future customer needs

    • Masood Bhamjee
      Customers and Staff held in high esteem
      Masood Bhamjee

      Consultant, Complaints , Mutual & Federal

    • Levana Cloete
      I work with great people
      Levana Cloete

      Stakeholder Consultant, Old Mutual Namibia

    • Tracey Hahn
      Customers are at the heart of everything we do
      Tracey Hahn

      HR Director, Old Mutual Wealth

  • T Treat the business like it's our own

    This is about being commercial, competitive and outsmarting competitors; entrepreneurship; taking calculated risks and deeply understanding implications; investing resources well; driving for long-term value; being externally focused; promoting the organisation inside and out; spotting opportunities; finding new and better ways of doing things; innovating; learning from mistakes; and managing change.

    • Janet Thuo
      It is truly exciting times ahead
      Janet Thuo

      Human Resources, Old Mutual Africa

    • Ralph Mupita
      Companies are what they are because of the people who work there
      Ralph Mupita

      Chief Executive Officer, Old Mutual Emerging Markets

    • Dumo Mbethe
      You get the chance to invent the wheel
      Dumo Mbethe

      Strategic Programme Manager, Old Mutual Africa

    • Heloise van Heerden
      People allow me to be who I am
      Heloise van Heerden

      Manager, Human Resources, Mutual & Federal

  • N Need to listen carefully and talk honestly

    This is about listening well; communicating clearly; giving and receiving feedback; being transparent; having quality, balanced interactions; displaying genuine and authentic leadership; being visible and accessible; admitting mistakes; and candour - being open and honest.

    • Kerrin Smith
      We're helping to change the industry
      Kerrin Smith

      Cluster Head: Listed Capabilities, Old Mutual Investment Group

    • Toyosi Olatunji
      We're like a family here
      Toyosi Olatunji

      Head of Bancassurance, Old Mutual Nigeria

    • Manuel Garcia Ospina
      To follow once I've seen it again.
      Manuel Garcia Ospina

      Head of Business Solutions, Old Mutual Colombia and Mexico

    • Molly Mugler
      Working with the best in the business
      Molly Mugler

      Head of Legal and Secretary, OM Asset Management

  • O Own our decisions - decide and deliver

    This is about decisiveness; accounting for risks; executing; tracking and review; discipline and rigour; determination; resilience; managing performance; simplifying; applying rigour; delivering on commitments; and focusing on results.

    • Mark Thomson
      It's an exciting time
      Mark Thomson

      Acting Chief Financial Officer, Old Mutual Ghana

    • Lauren Stuart
      It's a dynamic multicultural organisation
      Lauren Stuart

      Assistant, Financial & Regulatory Reporting , Mutual & Federal

    • Sipho Makhubu
      Staff are involved in decision making
      Sipho Makhubu

      Manager, Human Resources, Mutual & Federal

    • Stephen Message
      I enjoy the autonomy the company has given me
      Stephen Message

      Fund Manager, Old Mutual Global Investors

  • W Win together - help others succeed

    This is about holding each other to account; supporting, encouraging and empowering; challenging; empathising; sharing knowledge; demonstrating confidence in others; collaborating towards a common goal: creating value through cooperation and teamwork; working across boundaries; breaking down silos; embracing diversity; global understanding.

    • Jessica Brescia
      I want to be part of a winning team
      Jessica Brescia

      Head of Legal, Old Mutual Global Investors

    • Lillian Mbayiwa
      I'm very proud to be part of Old Mutual
      Lillian Mbayiwa

      Group Marketing Executive, Old Mutual Zimbabwe

    • Brett Wilson
      Cultural learnings for the company, and for me
      Brett Wilson

      Chief Actuary, Old Mutual-Guodian

    • Justin Govender
      The facilities here are fantastic
      Justin Govender

      Call Agent, Nedbank

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