Responsible business in practice
We have a collection of stories from across the countries in which we operate. They demonstrate the many ways in which our aim of being a responsible business actually happens at a local and personal level within Old Mutual.
Responsible to our customers
Improving customer knowledge online
We presented information and tools in a new and interesting way to ensure that these customers, who may have little knowledge of financial services products, can easily make sense of them.
Accessing insurance through different channels
Customers can now buy short-term insurance from us directly.
Improving customer service
We asked our customer service employees for their valuable insights, from their regular interactions with our customers, and how we can improve the experience they provide to our customers.
Sharing our customers' interests
We're committed to acting in the best interests of our customers.
Managing investments responsibly
Integrating responsible investment criteria into our decision making.
Nedbank Green Money
At Nedbank our innovative thinking has led to the development of a number of products and solutions to help grow the green economy.
Investing in Africa's infrastructure
At Old Mutual Investment Group South Africa we have recently raised our fourth dedicated infrastructure fund for Africa.
The Imfundo Trust
The Imfundo Trust focuses on assisting deserving black students to acquire tertiary training at selected South African universities.
Responsible to our employees
Managing for value
During 2011 we produced a booklet 'Managing for Value' which describes the type of risk culture we want to create, the behaviours that support that culture, and contains practical scenarios to help teams to better assess and understand risk.
Gold standard for Fairbairn Private Bank
Fairbairn Private Bank was awarded Gold status by Investors in People (IIP).
Top investment team picks Old Mutual
Our US Asset Management business formed Echo Point Investment Management in 2010 with a newly-acquired team led by veteran portfolio manager Hans van den Berg.
Helping employees with money matters
In Skandia UK we ran a two day Money Matters programme.
Responsible to our communities
Inspired by others to help make a difference in society
Clarence's objectives are to strengthen the strategic focus of the Foundation on education and to consolidate work in areas such as maths and science.
Developing the skilled investment professionals of the future
Old Mutual Investment Group, South Africa launched The Imfundo Trust to address the shortage of black professionals in the asset management industry.
Wildlands Conservation Trust
The Old Mutual Foundation has supported the Wildlands Conservation Trust since 2008.
Habitat for Humanity
Partnering with Habitat for Humanity, our employee volunteers helped to improve the living conditions of fellow South Africans.
Responsible environmental management
Affinity customers support 1,000 projects
In 1990 Nedbank became a pioneer in mutual-benefit marketing in South Africa with its innovative Nedbank Affinity programme.
Counting the carbon cost of travel
At Nedbank, environmental issues affecting procurement are discussed at bi-monthly Group Procurement Committee meetings and actions to reduce the bank's environmental footprint are implemented via the committee.
Campaigning against deforestation
We recognise that climate change is a serious global issue which requires a collaborative approach to tackle it.
Employees taking the green initiative
In 2011 the 460-strong Product Solutions department in Old Mutual South Africa established their own Green Committee.