Help
This website was developed with the latest technology to create a user-friendly experience. While we trust you will find this site informative and easy to explore, this section should help answer most technical questions you may have about our website.
Key to icons
| Icon | Function | Usage |
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Adobe PDF | for print-quality document |
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Adobe PDF's segmented | segmented by section |
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Microsoft Excel | spreadsheet |
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Macromedia Flash | animated movie |
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Microsoft Outlook | calendar item |
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Microsoft PowerPoint | slide-show presentation |
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Microsoft Word document | document |
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WinZip | compressed folder |
Browsers
You'll get the most out of this website if you use Internet Explorer 7 and 6 to view this site. Some advanced features may only be available to users with more recent browsers, although most of the site is designed to be version 6 compatible. If you would like to update your browser, you can download a new version by following the Microsoft link below.
Screen size
You will get the best viewing results with Microsoft Internet Explorer 5.5 or above. The screen size, or screen resolution, of this website is optimised for 800 x 600 pixels. If you have any problems viewing the full-size screen, please check your "Display Properties" and "Settings" and reset to 800 x 600 pixels.
Many documents can be downloaded from this site as PDF (Portable Document Format) files. PDF allows for press-quality printing and reading. To get the free Acrobat Reader software from Adobe, click on the link below.
Download Acrobat Reader to view PDFs
To read PDF files you would need Acrobat Reader:
- If you do not have access to Acrobat Reader, click on the Get Acrobat Reader link above
- This will take you to the Acrobat website from where you can download the latest free version of Acrobat Reader
- Complete all items on the form and select your correct "platform" eg Windows XP
- Click "download" and save the file to your desktop
- After download complete * click Acrobat Reader file to install on your machine
- You can now open and print all Acrobat files. Alternately, you can right-click on the link to the required PDF document, and select the option which reads "Save Target As..", thereby saving the document to a convenient location on your own computer for later viewing.
* Please note that this file is approximately 5 MB, accordingly the download time may be substantial, depending on your connection speed
Helper applications
Helper applications will help your overall internet and computer experience, as you will use these applications often and in many different computing scenarios.
Windows Media Player is the most ubiquitous application for viewing movie files and playing sound files.
WinZip is a program that allow you to compress files into a folder for sending via email, the internet or over a network.
FAQs
How do I download files to my desktop?
This site contains a selection of PDF, PowerPoint, Excel and Word document files that may be downloaded onto your hard drive:
For PCs, right-click on your mouse. Specify where you want to save the file in the dialogue window and then click save.
What if I don't have Microsoft Office to view PowerPoint, Excel or Word documents?
You may still be able to open the documents in a comparable program. You can also browse to the Microsoft Office website and download a viewer, which will allow you to view and print all these kinds of files, but not edit them or create new files.
Download Office Products from Microsoft
What are segmented PDFs and why should I download them rather than a full PDF?
Segmented PDFs are available when a large document (eg annual report) is available as a PDF download. These files may take long to download, especially if one only requires a particular section or page. In these cases, the PDF has also been segmented according to sections, chapters or headings. Downloading the segment one requires will then be much faster.
What is the Outlook Calendar function and what do I need to use it?
If one sends and receives e-mail via Microsoft Outlook or Outlook 2002 (not Outlook Express), one may have used the calendar function it contains. One can set appointments that stay in the calendar and give you advance warning of the appointment. This website uses these appointments for important financial dates.