When Ralph became the CEO last year, he set out a number of key objectives for the business with 'Putting our customers first' as his top focus.

Nedbank Retail's AskOnce promise campaign guarantees that we will continually enhance our customers' banking experience through excellent service.

We created a market leading product in South Africa that both helps people save, and also provides them with financial education.

Sue is passionate about being fair and strongly believes that companies need to treat customers fairly from the perspective of 'would we sell this to our family and friends' and not as a regulatory requirement.

At Old Mutual Investment Group South Africa we have recently raised our fourth dedicated infrastructure fund for Africa.

Old Mutual Investment Group South Africa (OMIGSA) Alternative Investments has raised a total of R9 billion for its housing impact fund for South Africa.

Integrating responsible investment criteria into our decision making.

Futuregrowth Asset Management, one of Old Mutual Investment Group South Africa's boutiques, specialises in fixed interest and Socially Responsible Investments (SRI ).

Fairbairn Private Bank was awarded Gold status by Investors in People (IIP).

We established the Old Mutual Women's Network in London at the beginning of 2012 to help ensure women are being given the tools to reach more senior roles within Old Mutual.

Old Mutual South Africa and Mutual & Federal both received external recognition for their HR and leadership practices, making in onto the Best Employers list.

During 2011 we produced a booklet 'Managing for Value' which describes the type of risk culture we want to create, the behaviours that support that culture, and contains practical scenarios to help teams to better assess and understand risk.

Teach Children to Save is a collaborative savings campaign between the South African Savings Institute and Financial Services providers.

Old Mutual Investment Group, South Africa launched The Imfundo Trust to address the shortage of black professionals in the asset management industry.

Providing financial support to community development initiatives through our Masisizane Fund.

Partnering with Habitat for Humanity, our employee volunteers helped to improve the living conditions of fellow South Africans.