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INTRODUCTION FROM JULIAN ROBERTS

 
Julian Roberts

Our vision is to be a leading long-term savings and investment group. To play a meaningful role as a corporate citizen takes not only commitment, but also dynamic business performance. This is not just good for our reputation - which is built on what we do as part of the communities in which we live and work - but it is also the right thing to do.

As an international  financial services company we have a wide range of impacts on a variety of stakeholders; from our customers and employees to the local communities we operate in and also the environment. Ensuring we consider carefully all our stakeholders is increasingly important in our investment decisions and, most importantly, how we run our business. Mindful of this, we are working hard to ensure we have the right processes in place to manage our impacts and make certain that they are positive ones.

Corporate responsibility is now one of the core components of our Group strategy. This strategy is applicable across the Group and each business unit reports on their performance against it.

During the last year we have made some significant advances. Our Carbon Disclosure Project submission covered more of the Group than ever before and we are now working towards targets for the Group to reduce our direct environmental impact. We continue to invest considerable time and money in community-based initiatives across all of our businesses to support long-term social development programmes. Locally, we have continued to monitor levels of customer satisfaction in our operating businesses to ensure that we are providing the best service we can. And we have been reassessing our core product offerings to ensure that they offer great value for money to our customers. 

However there is still much more for us to do as a Group, to maintain and grow our reputation as a trusted business and corporate citizen. I am convinced that, in these turbulent times, it is more important than ever that we continue our commitment to responsible business practice throughout Old Mutual. 

Julian Roberts
Group Chief Executive
April 2009