Heloise is the acting Chief Operating Officer of the company.
With almost 40 years’ experience, Heloise started her career in 1980 at Old Mutual’s Milnerton branch in Cape Town. After which she held various management roles in a number of branches across South Africa. She was then transferred to the Pinelands head office and promoted to Divisional Manager Client Service Administration in 1995. In July 2002, Heloise was appointed as General Manager for Old Mutual Client Services and promoted to Executive General Manager in 2010. In January 2014, Heloise became accountable for providing both customer and technology services to Old Mutual South Africa’s customers. Heloise is a LEAN expert and is successfully leading Old Mutual’s innovation capabilities in Robotics and Artificial Intelligence, as well as managing Old Mutual’s sustainability programme, including the water filtration plant and solar power projects.
Heloise has completed various managerial programmes including her Master’s in Business Administration degree and the Old Mutual Global Leadership Development Programme at the London Business School.