Old Mutual confirmed that one of its employees in South Africa has tested positive for Covid-19 (coronavirus) after returning from a recent overseas holiday.
In line with its precautionary policy on International Travel, Old Mutual's employee did not return to the office but immediately observed its mandatory 21-day self-quarantine period and sought medical advice.
As a result, the individual was not in contact with any Old Mutual customers or employees at his workplace. Old Mutual followed the protocols prescribed by the SA Government and they tracked all the individuals who met with the Old Mutual employee outside of the workplace to arrange their self-quarantine. The employee is currently undergoing the necessary medical treatment.
Old Mutual's Acting Chief Operating Officer Heloise van der Mescht said, "We are following a robust and comprehensive Covid-19 Response Plan that is updated regularly as we monitor the latest developments. Our plan includes contingency measures to limit direct exposure to the virus and to ensure that we continue to operate smoothly and honour our commitments to our employees and customers, from providing a healthy workplace to providing advice, paying out claims or steering customers' investments through turbulent markets.
"As a business that is 175-year old, Old Mutual has the operational resilience and expertise to deal with challenging environments. Furthermore, the Covid-19 precautionary measures that we have taken in our business ventures in China has been very successful to date, and provided valuable learnings to implement in all the other business territories where we operate.
"Out of an abundance of caution, we announced international travel embargoes on non-critical business travel a while ago. It includes a 21-day mandatory self-quarantine period for employees visiting countries that are severely impacted. At the same time, we continue to educate our employees on both the risks of the global pandemic and the safety measures they need to take to help us promote a safe workplace and environment," Ms Van Der Mescht concluded.