We have identified five pillars of Responsible Business and embedded these pillars in every one of our businesses across our organisation.

Responsible to our Customers

Responsible to
our Customers

  • We put our customers first in everything we do and become our customers' most trusted partner.
  • We improve the financial wellbeing of our current and potential customers through financial education.

Responsible Investment


  • We embed our investment approach, which considers material environmental, social and governance (ESG) factors in our investment decision-making and ownership practices.

Responsible to our Employees

Responsible to
our Employees

  • We build a culture of excellence and an organisation people are proud to work for.
  • We continuously develop our employees.

    Responsible to our Communities

    Responsible to
    our Communities

    • We provide sustainable and meaningful support to the communities in which we operate through both monetary contributions and by volunteering our skills and expertise.

    Responsible to our Environmen

    Responsible to
    our Environment

    • We monitor, manage and reduce our direct and indirect environmental impacts. This includes improving the efficiency of the buildings where we operate and investing in enhancing the sustainability credentials of our property portfolio as a whole.

    Our Stories

    Applause from the Mayor of Tshwane

    Applause from the Mayor of Tshwane

    Revitalization of the economy and a sustainable approach to financial wellbeing

    Read the story