Our Products and Services
Protection solutions for certain risk events including life, critical illness, disability and funeral cover. Long term savings solutions include retirement and traditional savings products.
A range of banking and lending solutions including unsecured lending and simple retail banking solutions. Structured credit through our Specialised Finance division.
Retail savings and investment products including unit trusts and institutional capabilities across all major asset classes, including equity, credit, fixed income, property and infrastructure.
Short term insurance solutions for loss of property or liability incurred, providing cover for personal, commercial, specialty and trade credit risks.
Provides simple financial products to the retail customers in the low income and lower middle income markets
and Wealth Management
Provides holistic financial advice and a full range of insurance and investment solutions to retail customers in the middle income and high net worth markets
Provides a broad range of asset management solutions and services to retail and institutional investors
Provides group risk, investments, annuities and consulting services to employer sponsored retirement and benefit funds
Provides a comprehensive range of general insurance solutions to retail and institutional customers
Operates in 12 countries across the African continent, offering a broad range of financial solutions to retail customers, corporates and government institutions
We offer our products and services to customers through our multi-channel distribution network.
1st choice to sustain, grow and protect their prosperity
Old Mutual Cares
We demonstrate “care” by executing our Responsible Business framework through our seven focus areas, to deliver shared value and make a positive impact to all of our stakeholders. Our focus areas are: Responsible Investing, Environmental Impact, Financial Education and Inclusion, Education, Skills Development, Diversity and Inclusion and Entrepreneurship.
Offering our customers accessible and affordable solutions to drive financial inclusion and support them through financial education.
Always present first
We will maintain our dominance across our physical channels. We plan on translating our success in these channels with digital solutions that provide a seamless and integrated customer experience across all touch points. Enhancing our physical reach with a digital presence will help us to be “always present”.
This will be supported by a strong brand presence so that when customers think of financial services, they think of us first.
Rewarding digital engagement
We will convert our understanding of our customers’ goals and circumstances to provide personalised, regular and meaningful engagement.
At the centre of this intent is 'MyOldMutual', a pan-African digital platform that aims to deliver a seamless and integrated customer experience across our full suite of capabilities. This includes financial advice, financial education, rewards, data driven nudges and a full suite of modular products. This will enable us to offer customers the right solutions at the right time, enabling them to reach their financial goals
We want all our employees to connect with, and be fully aligned behind our purpose, vision and strategy. By creating an environment where employees find a deep sense of connection and meaning in our purpose, we can ensure that they will be passionate about delivering meaningful customer experiences at every point of the customer journey.
We are also driving the requisite culture shifts to create an agile and execution-focused organisation.
Solutions that lead
For solutions where we are already competitive and market leading, we will focus on enhancing their flexibility and ease of use. We will continuously improve solutions and launch innovative and refreshed propositions.
In this way, customers will be able to meet all their primary financial services needs with us with easy access.